Following the tragic terror attack in Pahalgam, Kashmir on April 22, 2025, major Indian airlines including Air India, IndiGo, Akasa Air, and Air India Express have announced full refunds, waived rescheduling fees, and added flights to support affected passengers.

🕊️ Pahalgam Terror Attack: April 22, 2025

In a devastating act of terrorism, 28 people lost their lives in Pahalgam, Kashmir, on April 22, 2025, after Islamic militants targeted tourists based on their religion, opening fire on innocent passengers. The incident has sparked nationwide outrage, with heightened security in and around Srinagar and other parts of Kashmir.

In response, leading Indian airlines have stepped up with flexible travel options, waivers, and additional support for passengers.

✈️ Airline Travel Advisory for Srinagar (Updated April 23, 2025)

Here’s how airlines are responding and what options are available for travellers with upcoming bookings to or from Srinagar Airport (SXR).

🇮🇳 Air India: Full Refunds + Special Relief Flights

Air India is operating two additional flights from Srinagar on April 23, helping passengers return safely to Delhi and Mumbai.

  • Srinagar to Delhi: 11:30 AM

  • Srinagar to Mumbai: 12:00 Noon

Passenger Support Measures:

✅ Full refunds on ticket cancellations
✅ Free rescheduling for all confirmed tickets to/from Srinagar until April 30, 2025
✅ All regular flights remain on schedule

📞 Contact Air India:
+91 11 69329333 / +91 11 69329999
🌐 airindia.in

🟦 IndiGo: Waived Fees + Special Evacuation Flights

IndiGo Airlines has announced fee waivers on all rescheduling and cancellations for Srinagar flights.

  • 🛫 Two special relief flights are operating on April 23 to accommodate affected travellers.

Passenger Support Measures:

✅ Waivers on rescheduling and cancellation charges
✅ Additional flights on April 23 to handle demand

📞 Contact IndiGo:
+91 124 4973838 / +91 124 6173838
🌐 goindigo.in

🟠 Air India Express: No Penalties Until April 30

Air India Express is providing maximum flexibility for passengers affected by the incident.

Passenger Support Measures:

✅ Free cancellations with full refund until April 30, 2025
✅ Rescheduling without fees within 7 days of the original booking
✅ Waived change fees beyond 7 days (fare difference applies)

📞 Contact Air India Express:
🌐 Chat with Tia on airindiaexpress.com
📞 +91 63600 12345

🟣 Akasa Air: Zero Penalty Refunds + No Fare Difference

Akasa Air is also prioritising passenger safety and flexibility, offering full refunds and free changes for those travelling to or from Srinagar between April 23–29, 2025.

Passenger Support Measures:

✅ Full refunds on cancellations during April 23–29
✅ No rescheduling charges, including waived fare differences, for flights within 7 days

🌐 Website: akasaair.com

📢 Final Travel Advisory for Kashmir-Bound Flyers

If you have travel plans involving Srinagar, stay connected with your airline via their official websites and helplines. Given the dynamic situation in Kashmir, flexibility is key. Airlines are actively minimizing disruptions and providing emergency support during this crisis.

🛂 Top Travel Tips for Kashmir in April 2025

  • ✅ Reconfirm flight status 12–24 hours before departure

  • ✅ Utilize refund and rescheduling waivers before the April 30 deadline

  • ✅ Avoid unnecessary travel to conflict-prone zones unless absolutely essential

  • ✅ Monitor local news and government travel advisories