Mumbai Airport Faces Disruptions Due to Data Network Outage

A third-party data network outage disrupted check-in systems at Mumbai’s Chhatrapati Shivaji Maharaj International Airport, leading to flight delays for Air India and other airlines

✈️ Mumbai Airport Disruption: Data Network Outage Causes Flight Delays

On Saturday, August 9, 2025, Mumbai’s Chhatrapati Shivaji Maharaj International Airport experienced significant operational disruptions due to a third-party data network outage. The outage affected check-in systems, leading to delays in flight departures for several airlines, including Air India.

🛫 Impact on Airlines

Air India confirmed the issue in a post on X (formerly Twitter), stating that the outage had impacted check-in systems at Mumbai airport, thereby delaying flight departures. While systems have since been restored, the airline noted that some flights may continue to be affected as the situation normalizes progressively.

⏱️ Duration and Recovery

The data network outage lasted from approximately 4:15 PM to 5:30 PM IST. During this period, manual check-in and baggage handling procedures were implemented, leading to average delays of 30–45 minutes. By early evening, systems were restored, and operations began to return to normal.

🧳 Passenger Advisory

Air India has advised passengers to check the latest flight schedules via the airline’s website, mobile app, or airport information desks before traveling. Additionally, passengers are encouraged to arrive at the airport early to allow additional time for security checks and check-in procedures
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